A map-driven, AI-assisted facilities management platform that makes your estate visible, your helpdesk faster, and your legacy migration simpler — without the weight of traditional enterprise CAFM.
The Helpdesk isn't a dashboard of tiles — it's a living map of your buildings, jobs, SLA risk and assets. Pan council-wide, drill into a building, raise a job without ever leaving the map.
Toggle sites, buildings, open jobs, P1/P2, assets, planned works, GIS overlays and job heatmaps without leaving the map.
Click any building for an operational snapshot — open jobs, SLA risk, assets — then raise a job right there.
Designed for thousands of buildings and tens of thousands of jobs. Clusters separate as you zoom; density becomes legible.
Describe an issue in plain language. AI-IWFM suggests a service, category, problem and priority — with reasoning. You stay in control. It never silently makes consequential operational decisions.
Map-first workflow, rapid job creation, live SLA visibility, bulk actions, powerful search and rich job history — without the clutter of legacy ticketing.
Raise jobs directly from the map with location pre-populated.
Real-time countdowns. Healthy, approaching, breached — impossible to miss.
Filter, sort, save views and share filtered URLs with your team.
Assign, re-prioritise, close or note across many jobs at once.
Legacy CAFM migration is unnecessarily difficult. AI-IWFM's Import Centre guides you through upload, column detection, field mapping, validation and import — no customer-specific software versions, no upgrade projects.
AI-IWFM starts as a modern enterprise CAFM and is architected to grow into a broader IWMS — without forks, without re-platforming.
Map-driven reactive and planned jobs with live SLA.
Full asset lifecycle, maintenance planning and history.
Planned preventative maintenance scheduling and generation.
Property hierarchy, leases and estate management.
Book a personalised demonstration with our team. We'll show you the map-driven helpdesk, AI assistance and migration tooling against realistic local-authority data.
Pricing is bespoke and handled by our sales team.